At Bee Way, we aim for your complete satisfaction with our products. If you are not satisfied with your order, you can exchange or return it within 48 hours of receipt.

Here are some important points:

Unused Products Only: To ensure the quality of our products, items must be unused when returned.

Opened Products: Products that have been opened can only be returned if there is a clear defect. We want to emphasize that all our honey jars are tested and sealed, and we do not accept requests to exchange honey described as adulterated, as each jar is subject to inspection.

Costs: In the case of a defective product, it can be exchanged within 3 days, and we will cover the shipping costs and refund the amount paid.
If you encounter any issues, please contact us via email at info@beewayfamily.com or through the phone number: 00962790326329.